Chapter 8:
Horizontal Decision Making
How to make better decisions across
boundaries so progress does not wait
for hierarchy.
HEAR FROM THE AUTHOR ABOUT CHAPTER 8
EXPLORE THE STORY LOOP
The Story Loop
Use this visual framework to map the story you’re living — and identify where new possibility can emerge.
TRY THIS REFLECTION
Most important decisions do not sit neatly inside one role, team, or function. This chapter helps you clarify ownership, involve the right people, reduce ambiguity, and make decisions that move through the organisation rather than getting stuck inside it.
Go deeper. Lead from within.
Continue to explore resources to help you turn insight into action and action into impact.
